Phenomenal Hair Replacement & Wellness Center

Hair loss specialist
in Columbia, SC.

For more than 20 years, I’ve helped people seeking answers about hair loss. With careful examination of your scalp under magnification, I work to understand what may be contributing to your hair loss and develop a personalized plan.

5.0 on Google across 27 reviews  ·  USTI Certified Trichologist  ·  Master in Dermotrichology  ·  20+ years of experience
Cathy J. Mack preparing a scalp treatment in her treatment room at Phenomenal Hair Replacement in Columbia, SC
In the treatment room at the Columbia studio
01
Your Scalp Check

Not Sure Where to Begin for Hair Loss? Answer 5 Simple Questions.

Complete a quick, mobile-friendly scalp and hair wellness check that includes two picture-based questions. Your responses remain private and are not uploaded or submitted. Based on your answers, you’ll receive guidance on the next step — whether that’s a dermotrichology consultation or an evaluation by a healthcare professional.

Question 1 of 5
Who is this for?
Phenomenal Hair Replacement & Wellness Center
Bring this with you.
9400 Two Notch Rd, Suite F, Columbia, South Carolina  ·  (803) 477-5243
02
02  —  Where to start

Three ways people come to me for hair loss.

“I’m not sure what’s causing my hair loss.”
Comprehensive Scalp Analysis

Discover what your scalp may reveal. Through magnified scalp imaging, a review of your hair and health history, and a personalized written assessment, we help you understand potential contributing factors and your next steps.

Scalp analysis
“I understand my hair loss. Now I want to protect and strengthen what I have.”
Dermotrichology Scalp Care

Personalized scalp care focused on improving scalp health, supporting hair follicle function, and maintaining existing hair. Using specialized dermotrichological therapies, your care plan is monitored and adjusted based on your scalp’s progress.

Dermotrichology
“I’m ready to feel confident in my appearance again.”
Non-Surgical Hair Replacement

Restore your look and confidence with a personalized cranial prosthesis or custom non-surgical hair replacement solution. Designed for individuals experiencing alopecia, hair loss related to cancer treatment, or pattern hair loss, each solution is thoughtfully selected and privately fitted for comfort, a natural appearance, and peace of mind.

Hair replacement
03
03  —  Understanding Hair & Scalp Concerns

Hair Loss Patterns and Scalp Conditions I Commonly Observe

Every hair and scalp concern is unique. Explore the different types of hair loss and scalp conditions I assess through professional scalp analysis and personalized dermotrichological care.

See every type of hair loss I observe

HAIR SHAFTwhat you seeFOLLICLEwhat it grows fromDERMAL PAPILLAwhat feeds itSEBACEOUS GLANDwhat oils it
  • Cicatricial alopecia
    Scarring hair loss, where the follicle itself is damaged. Time matters here.
  • Alopecia areata
    Patchy or total loss, in adults and in children.
  • Male and female pattern hair loss
    Gradual hair thinning and hair loss influenced by genetics and hormonal factors.
  • Hair loss during and after cancer treatment
    Compassionate, personalized hair replacement services in a private, welcoming environment.
    Non-surgical hair replacement
  • Scalp condition concerns
    Your scalp deserves the same gentle care and attention as your skin. If you’re experiencing itching, flaking, tenderness, or irritation, we’re here to help you better understand your concerns.
    Dermotrichology
  • Children and teenagers
    Young people seen with the same care and privacy as adults.
    Hair loss in children
04
Cathy J. Mack, owner of Phenomenal Hair Replacement & Wellness Center, pointing to her studio sign in Columbia, SC
Cathy J. Mack, Owner and Hair Loss Practitioner
04  —  Meet Your Trichologist

Meet Cathy J. Mack, Holistic Trichologist in Columbia, SC

With over 20 years of experience in hair loss and restoration, advanced professional training across six states, and a Master in Dermotrichology, I bring knowledge, compassion, and personalized attention to every consultation.

Your well-being is always my priority. When concerns require medical attention, I encourage you to collaborate with your healthcare provider to ensure you receive the appropriate care and support.

— Cathy J. Mack, Trichologist and Master in Dermotrichology

My story and training

Phenomenal Hair lobby in Columbia, SC, with seating and a display of wigs
USTI Certified TrichologistUSTI Certified TrichologistHolistic Practitioner of TrichologyHolistic Practitioner of TrichologyKapyderm USA Authorized Treatment CenterKapyderm USA Authorized Treatment CenterProcell Microchanneling CertifiedProcell Microchanneling CertifiedKapyderm Laboratories, SpainKapyderm Laboratories, Spain
05
05  —  From the chair

Hair loss and scalp conditions I have treated.

Case record: pediatric hair loss at the hairline, treated at Phenomenal Hair Replacement
Pediatric hair loss
Case record: scalp condition treated at Phenomenal Hair Replacement
Scalp condition
06
06  —  In their words

5.0 out of 5, across 27 Google reviews.

“Mrs. Mack is very concerned about her clients and works hard to figure out why they are losing hair and deduce the best ways to bring it back.”
Melanie Stewart
Google review
“I reached out to Phenomenal Hair Replacement LLC in hopes of getting more answers and treatment for my issue.”
Vanessa Richardson
Google review
“Cathy is always professional. She understands hair and I feel comfortable with her washing and styling my natural hair.”
angela jacobs
Google review
07
07  —  Straight answers

Questions I get asked before the first appointment.

What does it cost to see a trichologist in Columbia?
It depends on which of the three paths you are on, and nobody can quote you honestly before looking at your scalp. You will hear the number before anything is started, and CareCredit is accepted here if you would rather spread the cost.
Do I need a referral to see you?
No. Anybody can book a consultation directly, and most people do. Some findings go back to a physician, and a few mean I stop until you have seen one.
How long before I see a difference?
It takes at least three months for the cells of the body to regenerate, so it may take up to three months for your body to adjust to treatment before you see growth. Everyone responds differently, and I will tell you which timeline you are on: protecting what you still have, or waiting on regrowth.
Do you work with locs, braids, weaves and relaxed hair?
Yes, and you do not have to take anything down to be seen. I need to part the hair and get a camera onto the skin in a few places, which almost every style allows.

You do not have to know what it is called.

That is the part I do. Bring the thing you have been putting off asking about, and leave knowing what it is and what happens next.

9400 Two Notch Rd, Suite F, Columbia, SC 29223  ·  (803) 477-5243  ·  Hours and directions